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CUSTOMER SERVICE - Have a question? Have a comment? Please contact us!

Store Address:

The Helmet Man
1760 Monrovia Ave., STE C12
Costa Mesa, CA 92627

 

By Email: support@thehelmetman.com
By Phone:
1-800-341-5834 (Toll Free) or 1-949-574-2890 (Local)

Our staff can be reached Mon-Fri, 10:00 am to 5:00 pm PST (Pacific Standard Time). If we are experiencing high call volume, you will be forwarded to a voicemail system. Messages are retrieved daily and all return calls will be made as soon as possible. Please speak slowly and leave your daytime phone number clearly along with a brief message. Please leave your daytime phone number at the beginning of your message.

Note: 30 Second Maximum per Message.

If you have sent an email, please wait for an email response before calling us (and vise-versa). This will help us to answer and better serve all of our customers in a timely matter by avoiding multiple responses to the same question/message. 

By Fax: 1-949-574-2895

24 hour Fax/Data Number, Orders can be placed via FAX and they will be processed within two business days. For your convenience, you can print an "Order by fax" form

Store Hours: Monday - Friday 10:00 am - 5:00 pm, Saturday & Sunday - Closed

Will Call hours: Monday - Friday 10:30 am - 4:30 pm (for pick up and in-store purchases), Saturday & Sunday - Closed

Call and ask for extended hours of operation, if available.

*Note: For Will Call purchases and pick up, please wait for our staff to notify you that your order is ready for pick up, or call us before to confirm your order is ready for pick up.


 

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